Address: Ugljara 56, Orašje, Bosnia and Herzegovina

Cash back logo | Refundacija PDV-a
Povrat PDV-a | Cash back logo

Process and deadlines

The first step in VAT reclaim is an analysis of the possibility of VAT recovery based on documents presented by the client. The VAT reimbursement procedure implies a number of different activities: screening and analysis of available documents, selection of valid documents, direct consultations with the client, creation and submitting of the application, etc.

We do not charge any expenses until client reclaim application is approved. In order to obtain VAT recovery, the following documents are needed: original invoices (preferably issued to company name), a certificate of local tax administration that the company is covered by the VAT system and other documents required by tax administrations of countries which are to refund VAT.
BH companies may obtain refunds from Austria, Belgium, Bosnia and Herzegovina, Montenegro, Denmark, Finland, France, Ireland, Island, Luxemburg, Macedonia, Malta, Monaco, Germany, the Netherlands, Norway, Slovenia, Sweden and the UK.

Requests for foreign VAT refund are to be submitted within 6 months from the expiration of previous year in the majority of the EU countries and the former Yugoslavia region. Meaning, the deadline for submitting applications for all invoices issued in previous year is 30th June of current year in the majority of countries. An exception is the UK where a fiscal VAT year for non-EU clients implies the period from 1st July of previous year to 30th June of current year, which means that the deadline for submitting applications for invoices issued in the period from 1st July of previous year to 30th June of current year is 31st December of current year.

Another exception is the Netherlands where VAT refund applications may be submitted retroactively for the period of 5 years.

Certain countries allow successive submitting of applications within a calendar year (quarterly or semi-annually), and some countries envisage that applications may be submitted only after calendar year expiration.

Role of the client

The process of VAT refund is very simple:

  • Client contacts the local Cash Back partner
  • Client sends necessary documents (invoices and other documents) as agreed with the Cash Back office
  • Knowledge of a foreign language or VAT is not needed. Your local Cash Back partner is in charge of that
  • Local Cash Back partner informs you of VAT refund crediting of your account and returns your original invoices
  • Entire process is transparent and traceable via an online platform

Role of the Cash Back office

The process of VAT refund is simple and implies 4 steps:

Screening and analysis of available documents

  • Travel expenses
  • Hotel expenses
  • Foreign supplier invoices
  • Corporate credit card invoices

Retrieval of refundable invoices and valid documents

  • Onsite retrieval of refundable invoices relieves clients of this task
  • We possess knowledge and experience which expedite the entire VAT refund process

Document preparation and control

  • Pre-filled documents save time; these can be made available online:
    • Power of attorney
    • Application forms
    • Questionnaires
    • Certificate of VAT status
  • Cash Back specialists prepare all documents and submit them to foreign tax authority
  • Cash Back does invoice correction when missing company name or needing other formal corrections
  • Cash Back corrects wrongly charged VAT
  • Cash Back makes requests for necessary documents from the local suppler through its local office, if needed

VAT refund process

  • Refunds are paid into Cash Back’s client trust account
  • Monies are promptly transferred to Cash Back’s client
  • Cash Back sends a detailed statement of the funds credited
  • Cash Back returns original invoices, bills and other documents
Refundacija PDV-a | Cash back


We offer foreign VAT refund to legal entities in Serbia, Montenegro, Bosnia and Herzegovina, Croatia, Macedonia and Slovenia.

Refundacija PDV-a za sajmove | Cash back


Recover the money you invest. We offer foreign VAT refund to companies participating at international trade fairs worldwide.

Refundacija PDV-a za hotelski smeštaj | Cash back


You have paid for accommodation abroad from your company account? Call us and recover your money through VAT refund.

Refundacija PDV-a za putovanja | Cash back


You travel abroad, but you don’t know if you can recover at least a part of the money you spend? Our services ensure recovery of your money through VAT refund.

Refundacija PDV-a | Cash back


We recover your transport money (fuel and tolls for international transport of goods and passengers) through VAT refund.

Refundacija PDV-a | Cash back


You have attended a training, symposium or congress abroad and you would like to recover the money invested? Call us and you will be refunded VAT.

VAT reclaim | Imo Junior Orašje doo

Imo Junior Orašje is the exclusive and general representative office of the Swiss company Cash Back ( for the markets of BiH.

This Swiss company has exclusively been in the business of foreign VAT refund to legal entities for over 20 years and it is represented in 38 countries worldwide.

Our company specialises in foreign VAT reclaim to BH companies for expenses made for services received abroad.

Why choose us

We render the services of foreign VAT reclaim to legal entities in BH according to the same standards as implemented in Germany, France or any other EU country.

The Cash Back network covering the Orašje office has the international IVA certificate which is the highest European international standard in this field.

VAT reclaim | Who are our clients

Clients of our network are companies which possess the most renowned brands.

40% of our clients have been within our network for 5 or more years.

Call our local office and become our client.

Let’s be in touch